Google’s phones have been facing a customer backlash since last November and this is due to the fact that their screens were being affected by the latest update Android Oreo 8.1.
By Google devices, I am also including the likes of the Nexus ones, and the now officially removed Pixel C.
According to reports on Google’s support site, and also from various ones on Reddit social platform, people are having trouble swiping up on the lock screen on their Pixel and Nexus devices following the Android Oreo 8.1 update.
One consumer stated that while receiving a phone call, he had to swipe up the answer icon more than 10 times to finally make it work. Same applied to quick access menu and phone unlock, which is never pleasant. Others mentioned having difficulties in swiping the notification bar down, and/or swiping away notifications from the lock screen. This happened on a Pixel 2 XL, as repeated swipes were needed on the same notification for it to go away.
Issues continued to crop well into 2018, with other Google and Nexus owners complaining about the lock screen issue on their devices after Android Oreo 8.1 update. It became clear that there was a bug in the update due to which these problems were occurring.
All this being said, Google employee and expert, Orrin Hancock, confirmed that Google is looking into the swipe issues, and added that he would reach out to the affected users for bug reports.
A Reddit user said that restarting the device in recovery mode did away with the issue, though others didn’t have the same experience.
Well, at this point I would suggest to let Google work on this. In the meantime, we at Mr. Phone will surely keep a watchful eye on any progress made, so visit often as we will keep you posted with any, erm, updates…no pun intended.
Do you own a Nexus or Google device? Did you encounter swiping issues after the Android Oreo 8.1 update? Moreover, did you manage to fix it? Let us know in the comments section below.