Google to provide a two year warranty to all Pixel 2 units, denies the screen burn-in issue

Google Pixel 2 XL screen burn-in

Google Pixel 2 and 2XL are now available for pre-orders in India and people are rejoicing over it like never before. However, a few days ago, we posted the in-depth analysis of the bigger Pixel 2 and its screen burn-in issue.

Google has finally come up with an answer to the problem. The search engine has called it a normal characteristic of all OLED displays of the comparable smartphones.

It is worth mentioning here that the new Pixels have a P-OLED panel. Google has tried its best to convince people by saying that this differential aging of the Pixel 2 is similar to the other devices with the same panels. It has also been mentioned that this issue will not cause any hindrances in the daily use of Pixel 2 and Pixel 2 XL.

Along with this statement, the search engine giant has also clarified its stance on the color saturation issue of both Pixel 2 phones. Reviewers were complaining that the successors of the Pixel lag in display vibrancy and color saturation. Google has said that there is an option in both the phones to increase the saturation percentage by 10%.

It has also been confirmed by the firm that the upcoming updates will fix the afore-mentioned issues completely. The new update will increase the color saturation even more along with maximising the life of the P-OLED display.

All Pixel 2 units will get a two-year warranty

Here comes the most important part of this piece of news. Addressing the unrest faced by the customers regarding various issues in the newer Pixels, Google has now offered a two-year warranty to all the units! Doesn’t matter if you have already bought a Pixel 2 or 2XL device, they will be covered under an increased warranty period.

The step has been taken to ensure trust and transparency in the customers. The official statement from the company reads, “To give users peace of mind, every Pixel 2 and Pixel 2 XL will now come with a 2-year warranty worldwide.”

Google Pixel 2 and 2XL

Google has also released a detailed description of all these issues on its forum and you can read the report here.

Have you already ordered a new Pixel device? What are your expectations from it now that the issues have been solved?

Let us know and stay tuned to The Mr. Phone for more latest information about technology and smartphones.


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Avica Bedi

The only girl in our all-male club, Avica is a distinguished personality with a background in literature. If you are bored and need a respite from your daily grind, hit up Avica for some interesting animal trivia. When she is not swooning over books, tea and dogs, Avica endeavours to make subtle changes in the world through her startup.