Cafe Tresor an AI-enabled Apple premium customer service store launched in Delhi

Cafe Tresor Apple Service Centre - Feature Image

There’s a new Cafe in town that promises a unique premium service. We are not talking about the Cafes where you go for a drink. Tresor System, which is widely known as “The Imagine Store”, a premium reseller outlet for Apple. The company has announced the integration of AI at one of its stores in New Delhi. Located in the heart of the city, Connaught Place, this store has been created to offer premium customer care services to the Apple users in the city. The store name is – Cafe Tresor. 

Cafe Tresor – AI-powered Apple Service Centre

Let’s talk about what are the services you can avail and what’s unique about this Apple customer care service store. Starting with a welcome by AI dubbed as Alisha. The customer would have to get registered once they enter the store for servicing their Apple product. The store covers all range of Apple products and claims a response time of 10 minutes.

The AI, Alisha, shall help the store speed up services to the customers. It can recognize the speech, as well as other computational activity like text-to-voice, voice-to-text, and more. Think of it as an AI-based concierge, which will guide you through the procedure of availing the service at the store. 

The Alisha is said to manage the customer waiting time, service efficiency, and overall customer experience. Other than its AI-powered store, Cafe Tresor has a lot to offer including gaming zone, music station, fitness corner with health gadgets, a co-working space, a real cafe completing the unique experience.

Sharing his delight on the launch, Shaurya SethManaging DirectorTresor Systems, said, “Café Tresor services the complete range of Apple products pretty much like any other Apple Authorized Service center, However the Café Tresor customers get a premium service in form of an AI based concierge that manages the customer waiting time, service efficiency and overall customer experience. All customers get access to a co-working area where customers can plug in their devices and enjoy gourmet coffee while working. Customers can also experience latest consumer tech durables while they wait for their devices to get serviced. We believe, our services will make the customers save their valuable time with innovative automation systems which will further enhance their brand experience.”

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Vishal Toshiwal

Vishal is the Swiss-knife at Mr. Phone, he takes pride at his behind the camera skills of shooting poor portraits. He’s a creative thinker who comes up with the weirdest ideas. You can find him posting on Instagram or tweeting his thoughts on south Indian music and cinema.