Apple admits iPhone 7 “No Service” issue, starts free repair program

A number of iPhone 7/7 Plus units have recently been plagued by a “No Service” error message in the status bar even when the cellular reception was just fine. Apple has now acknowledged the issue. Further, it said that the issue is not related to software but a faulty logic board. Hence, the iPhone maker has now initiated a program to repair all such devices free of charge. Even if your iPhone 7 unit is out of warranty, Apple will be repairing the devices at no cost.

Also read: Apple dominates global smartphone shipments in Q4, topples Samsung: IDC report

iPhone 7
However, the company has mentioned specific models and areas where customers will be eligible for free service. According to info, model numbers A1660, A1780 (China), A1660 (Hong Kong, Macao, U.S.) and A1779 (Japan) will enjoy the free service. Also, these iPhone 7/7 Plus units were sold between September 2016 to February 2018 in China, Hong Kong, Japan, Macao or the United States (including Puerto Rico and Virgin Islands). 

Apple has also stated that they will refund any charges that were taken from customers for this specific issue. However, claims for refunds will be entertained only till the end of March 2018.

Also read: Is Apple planning to cut the production of the iPhone X?

In case you want to check your iPhone 7 model number, simply head to Settings > General > About > Legal > Regulatory. Those who are affected by the issue should quickly visit an Apple Authorized Service Provider or Apple retail store.

If you’re looking for more info regarding the same, visit the Apple website here.

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An Android enthusiast since I had a Sony Ericsson Xperia Pro. I love writing about the latest in smartphones. When not writing, I will be looking for something to devour, preferably, an all cheese Margherita Pizza. Playing football in the evening is a holy ritual, I never miss it. Oh, and I also like to loot and plunder small villages. In Clash of Clans